Privacy Policy

Welcome to infinite-shapes.com (“we,” “our,” or “us”). We specialize in metal building components, truss systems, and related accessories. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website infinite-shapes.com (the “Service”).

Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Contact us through forms or email
• Participate in surveys or promotions
• Make purchases or transactions

This information may include:

• Name and business contact information (email address, phone number, mailing address, company name)
• Account credentials (username, password)
• Payment and billing information (processed securely through third-party payment processors)
• Business information (industry type, project requirements, purchasing preferences)
• Any other information you choose to provide when contacting our sales team

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers and characteristics
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes, including:

• Providing, maintaining, and improving our services
• Processing orders and managing customer accounts
• Connecting you with our sales team for project consultation
• Providing product quotes and technical support
• Sending administrative information and service updates
• Responding to your inquiries and providing customer support
• Personalizing your experience and delivering relevant product information
• Conducting analytics to understand user behavior and preferences
• Sending marketing communications about our metal building products and services (with your consent)
• Detecting and preventing fraud or security issues
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide services on our behalf, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform specific tasks and are obligated not to disclose or use it for other purposes.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Protection of Rights

We may disclose information to protect our rights, property, or safety, or that of our users or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences, though disabling certain cookies may affect site functionality.

Types of Cookies We Use:

• Essential Cookies: Necessary for basic site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Restriction: Request limitation of processing under certain circumstances
• Objection: Object to processing based on legitimate interests

California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and how it’s used, and the right to delete personal information.

EU Residents (GDPR Rights)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation, including the right to lodge complaints with supervisory authorities.

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@infinite-shapes.com
Address: 463 Cedar Street, Fond du Lac, Wisconsin 54935
Phone: 920.581.5540

Consent

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.